Select the Pieces/ colour/ size from the drop down menu. Select Add to Cart, you can add as many items as you like to the shopping bag before proceeding to check-out. To proceed to payment, please go to the shopping bag and then select checkout. Please make sure you selected "Country" correctly. Fill the form, then place your order. You will receive a confirmation email if your order has gone through successfully.
Once the order has been dispatched, an email will be sent out to the customer with the tracking information. Please be aware that the email will be sent within 12 hours after the order is shipped.
In case you haven’t received your tracking information please contact us firstname.lastname@example.org quoting your order number followed by the tracking number in the subject line.
We normally process orders within one working day
In case of exchange:
For exchanges please send an email to email@example.com quoting your order number followed by the word “exchange” in the subject line within 12 hours of placing your order. Once dispatched we will be able to assist once you receive your product.
In case of Cancellation:
Any cancellation requests should be sent immediately to firstname.lastname@example.org quoting your order number followed by “cancel” in the subject line as soon as possible.
An item I want is out of stock:
We consistently try to keep updated stock levels. However, in some cases the item may have been discontinued. Please contact us at email@example.com with your request so that we can assist you further.
UK Customers: 2 to 3 days.
There is also express next day delivery guaranteed by 1pm available
Ireland, Germany, France, Netherlands and Belgium : 2 to 4 working days
Spain, Italy, Portugal : 4 to 6 working days
Rest of Europe : up to 10 working days
USA : 6 to 12 working days
Rest of the World : up to 15 working days
Delivery times are an estimate and may be subject to delays outside of our control. If your parcel has been held by customs this will show in the tracking information. If you are required to pay import taxes, duties or custom fees you will be contacted by your customs office for payment.
Select the size and colour for the item and click add the cart "Add to Cart “. When you have finished click the shopping bag. You can review, remove and chang the quantity before you process the payment at check out
UK: We ship all standard parcels by Royal Mail 48 Signed For service. Royal Mail aims to deliver the order in two working days. Services may take longer during bank holiday and sale periods.
We also offer express delivery service next day guaranteed by 1pm. Orders placed before 2pm, are dispatched on the same day.
International: Ireland, Germany, France, Netherlands and Belgium usually deliver in 2 to 4 working days.
Spain, Italy, Portugal: estimated delivery 4 to 6 working days
Rest of Europe: deliveries may take up to 10 working days
USA : estimated delivery 6 to 12 working days.
Rest of the World: deliveries may take up to 15 working days
Delivery times are an estimate and may be subject to delays outside of our control. If your parcel is held by customs this will show in the tracking information. If you are required to pay import taxes, duties or custom fees you will be contacted by your customs office for payment.
All orders to the United States that incur any taxes and handling fees will be paid for by World of Leggings.
The cut off time for next day delivery is 2pm, any orders placed after 2pm will be dispatched the next working day.
Please be aware we only dispatch orders Monday to Friday, any orders placed at the weekend will be dispatched on Monday (excluding public holidays).
Someone needs to be at home when your parcel is due to be delivered, as we may need a signature. Don’t worry if you aren’t as our carrier usually tries to deliver more than once.
Alternatively they will leave a card confirming they have either left it with a neighbour, left it in a safe place, when they will try to redeliver or give you details on how to collect it.
Due to our popular items selling fast we do occasionally sell out quickly, we try our very best to keep stock levels up to date, however the website may not update quick enough while you are placing your order.
If we are not able to fulfil your order due the out of stock item, we will notify you immediately by email or phone. We inform you when the item will be back in stock and offer alternatives. If we cannot reach a customer within 3 days, we cancel the order.
If your order has been gone through successfully you will receive a confirmation email to the email address you used when placing the order. If you have not received this email, please check your Junk or Trash folder.
Alternatively, you may have entered an incorrect email address.
If you are unable to locate your confirmation email, Please contact firstname.lastname@example.org Quoting your full name and the date the order placed followed by “order confirmation” in the subject line as soon as possible.
Yes, you can choose a different delivery address to your billing address.
If you realise you entered a wrong delivery address after checkout, please contact email@example.com quoting your order number followed by “change of delivery address” in subject as soon as possible. If your order has not been processed yet, we will be able to assist you.
Yes, you can drop off returns at our London warehouse. We are open from Sunday to Friday 10 am to 5pm. Please contact with customer support for return address details.
Please contact us via email at firstname.lastname@example.org or click on need help on our website. We respond all enquiries within 12 hours.
If the enquiry is about an order, please make sure you send us your order number with your enquiry.
You can also reach us by phone Monday to Friday between 9am to 9pm, Saturday 4pm to 9pm.
You are also welcome to come to our warehouse by an appointment.
Yes, you can make an appointment in our London Warehouse from Sunday to Friday 11am to 4pm.
Please contact email@example.com with following information.
Your Name: Phone Number: Email : How many of you? Which products are you interested in? (Please give SKU and details) When and what time would you like to come?
We will send you an email once your appointment confirmed.
Please be aware that we do not have a display as this is a warehouse. You won't be able to see all products.
Payments and discount
We accept the following payments: PayPal, Credit or Debit Card.
All taxes, duties and customs fees are the responsibility of the recipient of the package. Due to these varying from country to country, we are unable to predict what your charges may be. Please check the destination countries duty and tax regulations before ordering, you can contact your local customs office if you need assistance.
We do have seasonal sales and often offer promotional discounts. Please sign up for our newsletter.
Go to the shopping bag (this can be found at the top right-side of the website)
Select Proceed to Checkout.
Enter the Discount Code or Online Credit Note into the Discount Codes box.
Select Apply Coupon and your discount/credit will be applied
Returns and refunds
Yes, UK mainland customers can exchange items for a different colour or size.
We process all returns within 48 hours after they are received
If you are in a rush, please place a new order and return unwanted item for a refund.
Customers outside of mainland UK can only return the item back for a refund.
Please place a new order for the required size or colour.
You have 30 Days from receiving your order to return any items, providing they are in their original condition, unworn and unwashed. All items should be returned with the original tags, labels, and suits need to be returned with their original suit bag.
IMPORTANT: Damaged, worn, washed or altered items, or anything that SIRRI clothing believes has been used will NOT be accepted and will be rightfully returned back to you. This includes any items returned outside of the 30 days returns period.
Fill out the returns form that came with your order, and mark clearly if you would like a refund or exchange.
Include the returns form with the item(s) you are returning.
Post the item(s) to: World of Leggings RETURNS AccessStorage Catford 160 Bromley Rd, Catford, London, SE6 2NZ United Kingdom
Post the item(s) using a tracked or signed for service with Royal Mail, or a courier such as my Hermes. We don't mind what postage or courier service you use, however, we do advise using a tracked or signed for service to ensure your return is delivered here safely. Remember to keep proof of postage until we have confirmed by email that your return has been processed.
Goods are returned to World of Leggings at your own expense. Whilst your return parcel is in transit, it is your responsibility. We recommend that you return the parcel to us using a tracked or signed for service, to ensure we receive the parcel here safely.
Original postage charge is not refundable, World of Leggings does not offer free return service unless the product is faulty
We process all returns/refund within 48 hours from the time we receive the parcel.
We contact all customers upon receipt of the return in order to confirm and get an update on their preference before we process return/refund.
Please update us with the tracking number so we can locate the returning parcel's whereabouts.
Please contact our customer support at firstname.lastname@example.org
Please contact our customer service by email@example.com. We will arrange a collection for the wrongly sent item and exchange it with the correct one immediately.
We process all returns within 48 hours after they are delivered to us. You will receive confirmation e-mail from Barclays or PayPal once your refund has been processed.
Please allow the following time for the funds to show in your account.
Debit card refunds can take up to 5 working days. Credit card refunds usually show within 10 working days however it may take considerably longer, depending on your provider.
PayPal refunds can take up to 3 working days.
We usually ship all orders within 24 hours Sunday-Friday. You will receive a shipment confirmation email with tracking information within 12 hours after order is shipped.
If there is a delay or issue with your order such as address confirmation needed or phone number required, we will contact you immediately.
If you have not received this email, please check your Junk or Trash folder. Alternatively, you may have entered an incorrect email address. Unfortunately, we are unable to update the email address once you have placed your order.
Yes! We do ship worldwide. If your country is not on the drop down menu, please inform us and we will add it immediately.
Depends on the value of the parcel, UK Delivery charges are around £ 3 - £ 4.
International delivery charges vary depends on destination country and value of the parcel.
You can contact us through our contact page! We will be happy to assist you.